How to Submit a Consumer Confidence Report (CCR)?

Open

1. Click Create Activity.

2. From the Entity Type dropdown, select Community Water Supply.

   1. Please note, you may set your default entity type to Community Water Supply under your profile settings.

3. Select the Consumer Confidence from Category the dropdown.

4. Once you select a Category, the Activity Type field appears. Please select Consumer Confidence Report as the Activity Type from the dropdown.

5. Type in the Entity Name or Entity ID.
   
   

   Open

   

6. Click Create.

7. At this point, you will be taken to the Activity page and are assigned a unique Activity ID (ACT-XXXX).

8. Review the instruction listed in the Description field.

9. To upload the CCR, scroll down to the Customer Attachments card and click Upload Attachment.

10. Select the file(s) to upload.

11. Complete the information on the card.

    1. File Name: Please title the file with a name that accurately describes the file being uploaded.

       1. Example Format: {Year} CCR {PWSID/Supply Name}

    2. File Description: Optional field to include any necessary information about the file.

    3. File Type: Please select the File Type that best suits the file you are uploading, Consumer Confidence Report or General Correspondence.

       1. Consumer Confidence Report Certificates of Distribution are not to be uploaded to this activity. These files should be uploaded to the CCR Cert. activity, which gets created when you submit the report activity. If you already submitted a report and just need to upload the CCR Cert, Withdraw this activity and find the CCR Cert. activity.

12. Click Save.

13. Review your activity.

    1. Make sure all your attachments are accurate.

       1. At this point, you may edit file details, delete erroneously uploaded files, and upload any missed files.

14. When ready to submit, click on Submit to EGLE.

    1. Please note, activity creators can attach Consumer Confidence Reports to the activity, however if you are not a certifier, when you select Submit to EGLE, the activity status will change to Pending Certification. A certifier for your system will be assigned to complete the submission to EGLE.

    2. Until the Certifier approves and submits the activity to EGLE, you may still edit file details, delete erroneously uploaded files, and upload any missed files. You still have the option of withdrawing the activity as well

15. Certifiers - Complete required information in the Submit to EGLE popup box and then click Submit to EGLE.

    1. Check Submission Attestation checkbox.

    2. Enter Security PIN that was sent via email.

       1. Please check spam/junk folders if not received. If still having PIN issues, reach out to the help desk for assistance.

       2. The same PIN may be used for other submissions until you log out of your current session.

       3. For more information on submitting activity visit How do I submit my activity using the PIN?

Request a Preliminary Review

Requesting a Preliminary Review will notify EGLE staff to review your CCR, and potentially send feedback if things need to be adjusted or changed. Please note, this is optional. Requests should be submitted before June 1st. It may take up to two weeks for feedback to be returned.

1. Select Request Preliminary Review

2. The status of the activity will change to Submitted/Preliminary Review Requested. No more action is required.

3. Check the Open Activities card on the dashboard for updates regarding the Preliminary Review.

   1. If no issues are found, the report will be accepted as final.

   2. If action needs to be taken, the activity status will be More Information Needed.

Revise Report

If modifications to the report need to be made after submitting, and before EGLE begins review, the Revise Report option will allow you to replace an uploaded CCR file with a new version.

1. Click the Revise Report button.

2. The status of the activity will change to More Information Needed.

3. Scroll down to Customer Attachments and click Upload Attachment.

4. Select the new CCR file(s) to upload.

5. Complete the information on the card.

   1. File Name: Please title the file with a name that accurately describes the file being submitted,

   2. File Description: Optional field to include any necessary information about the file.

   3. File Type: Please select the File Type that best suits the file you are uploading.

6. Click Save.

7. Archive the old CCR, by selecting the Archive icon. Then select a reason for archiving the file.

   1. For information on how to archive documents please visit How do I delete, edit or archive incorrect files?

8. Once the new CCR file has been uploaded, and the old CCR has been archived. Select Resubmit.