/
Mailed/Emailed Consumer Confidence Reports (CCRs) and Consumer Confidence Report Certificates of Distribution (CCR Cert)

Mailed/Emailed Consumer Confidence Reports (CCRs) and Consumer Confidence Report Certificates of Distribution (CCR Cert)

The Consumer Confidence Report (CCR) and the Consumer Confidence Report Certificate of Distribution (CCR Cert) process have changed for the 2025 report year, effective January 1, 2026.

Two separate activity types remain for each document, but activities now create for users via MiEHDWIS/SDWIS integration.

Uploading Paper/Emailed CCR and CCR Cert Submissions

The CCR activity is linked to the CCR Cert activity, use the Links drawer to quicky navigate between the two related activities. Only CCR files should be uploaded to the CCR activity and only CCR Cert files should be uploaded to the CCR Cert activity.

Please Note: SDWIS Integration now creates these activities automatically. Users no longer need to create activities for CCRs. Staff can find the activity for the supply at the year's start.

  1. Search for the water supply entity using CWS Entities Search and go to that entity’s Activities tab.

  2. To locate the activities, use the Activity Status and Activity Type Quick Filters and/or the Text Filter to narrow down the list of activities.

    1. Activity Type = Consumer Confidence Report (CCR) and/or Consumer Confidence Report Certificate of Distribution

    2. Activity Status = Report Due

      1. Report Due is the activity status when the activities are initially awaiting external user submission.

    3. The Activity Name includes the report year followed by the activity type name and PWSID.

      1. Example Activity Name: 2025-CCR-MI9999999

      2. You could use the Filter area to type out the year, if desired, to further narrow the list.

Screenshot of the community Water Supply activities page, with the activity type and activity Status filters highlighted.
Activities Tab on CWS Entity Has Activity Type and Activity Status Quick Filters in Use

  1. Click the Activity ID hyperlink to get to the Activity Overview.

  2. Upload each mailed/emailed document to the Files drawer of the applicable activity using the correct file type for each document.

    1. Certs should not be uploaded to CCR activity and vice versa.

    2. The File Year defaults to the previous year but can be updated if needed.

    3. File Month is not applicable for CCR/CCR Cert files.

The File Drawer for adding files to the CCR and the Certificate activities.
Files Drawer Layout for Upload File

  1. Click Transition and select Notify Reviewer.

screenshot of the Workflow card on the activity overview page, with transition and Notify Reviewer highlighted.
Workflow Card Showing Transition Options on Report Due Step

  1. The activity status will update to Submitted and assign to the Consumer Confidence Report workgroup.

screenshot of the activity status pill when the activity has been submitted
Submitted Activity Status Pill

  1. If a Preliminary Review is requested, click Transition, and select Request Preliminary Review.

image-20260106-173710.png
Workflow Card Showing Transition Option Request Preliminary Review

  1. An Activity Type Modifier, Preliminary Review, and Activity Resolution, Preliminary Review Requested, will be added to the activity.

screenshot of the activity status pill when the activity has been submitted and has the resolution of Preliminary Review Requested
Submitted Status Activity Pill with Preliminary Review Requested Resolution

  1. If you need to upload other files to the linked CCR or CCR Cert activity, remember you can quickly access the linked activity via the Links drawer.

The Links Drawe
Links Drawer on CCR Showing Link to CCR Cert Activity (needs ALT)

The same process should be followed for More Information Provided submissions: find the existing activity for the report year, upload additional information, Transition the activity to EGLE review to notify the reviewer.

Still need help? Submit a ticket to the Internal MiEHDWIS Help Desk and someone from our team will get back with you.