Requesting a Certifier Role

Requesting a Certifier Role

When a Certifier Role is Required

You will need a Certifier role if you are responsible for certifying (“approving”) and submitting activities on behalf of any water supply you oversee to EGLE for review.

You do not need a Certifier role to create activities or upload documents.

Please Note: Each water supply must have at least one designated Certifier because activities and their associated files are not considered submitted to EGLE until a Certifier certifies and submits them. We recommend each supply have more than one Certifier for backup coverage.

You may request the Certifier role for any water supply you oversee under your single MiEHDWIS user account. Other staff or contributors may request to be a Certifier under their own accounts. Do not request a Certifier role on behalf of another user.

Before proceeding, you must have already requested access to MiEHDWIS through MiLogin for Business and have been approved by a User Accounts Administrator before requesting a Certifier role.

Identity Verification (IDV) Requirement

Users requesting to become a Certifier must complete Identity Verification (IDV) as required under EPA CROMERR. IDV is a security process used to validate a person’s identity.

EGLE only receives a pass/fail verification result. No personal information, ID images and biometric data will not be shared with or stored by EGLE.


  1. Create a new activity from one of the following options:

    1. Option 1: Select Create Activity on the left main navigation menu.

Left navigation menu highlighting the Create Activity option.
Left navigation menu highlighting Create Activity
    1. Option 2: Select Create Activity on the Dashboard’s Activity Menu card

Activity Menu card with the Create Activity button highlighted.
Activity Menu card highlighting Create Activity button
  1. On the Activity Menu - Create Activity - Select an Entity Type page, select Community Water Supply as the Entity Type.

Activity Menu - Create Activity Step 1 page showing the Community Water Supply and Secondary Treatment entity type with its selection link highlighted.
Activity Menu - Create Activity Page - Step 1: Select Entity Type
  1. On the Activity Menu - Create Activity - Select Activity page, select Certifier Request.

    • You may use the Category drop down or Filter bar to narrow down your activity selection

Activity Menu - Create Activity Step 2 page showing the Certifier Request activity type with its selection link highlighted.
Activity Menu - Create Activity Page - Step 2: Select Activity Type
  1. On the Activity Menu - Create Activity - Select an Entity, choose the Entity (water supply) for which you are requesting to be a Certifier.

    1. Select Full Set of Community Water Supply Entities.

    2. In the Entity field, search for the water supply by name or by the Public Water Supply ID (PWSID). Example: Kris’s Test System or 9999

    3. Once Entity is selected, click +Create

Activity Menu - Create Activity Step 3 page with the Entity field box highlighted where users can search for a water supply by name or Public Water Supply ID.
Activity Menu - Create Activity Page - Step 3: Select an Entity
  1. You will be taken to the Activity page and assigned a unique Activity ID (ACT-######).

    • Review the Guidance section, as it provides further instructions for completing the activity.

  2. Under the Tasks card, click the Start Form button.

Tasks card for the Identification Verification form with the Start Form button highlighted.
Tasks card with Start Form button highlighted
  1. Enter the required information in the form, then click Complete.

    • You may select Save Draft if you need to finish the form at another time. Access the form again by clicking Return to Form on the Tasks card.

  2. After you select Complete, the activity is automatically submitted to EGLE.

  3. The EGLE District Engineer will then verify your relationship to the water supply.

  4. Once verified, a CROMERR Certification Team Administrator will process the request and send the Certifier Agreement via OneSpan Sign (OneSpan). The agreement is signed first by the Water Supply Administrative Contact, then by you.

  5. The Administrative Contact will receive an email from the State of Michigan prompting them to complete the electronic signature through OneSpan.

    • The Administrative Contact must click the link in the email and follow the guided prompts to sign the agreement.

  6. After the Administrative Contact signs, you will receive an email asking you to complete your portion of the OneSpan signing process.

    • Click on the link in the email and follow the guided prompts, which will take you through Identity Verification and the document signing process.

Instructional graphic explaining the Identity Verification process in three steps.
Identity Verification (IDV) process
  1. Once all parties have signed, the completed Certifier Agreement is automatically sent to the CROMERR Certification Team Administrator. DO NOT print off and send a copy back to EGLE.

  2. The CROMERR Certification Team Administrator will assign you as a Certifier for the supply and transition the activity to Active. You will automatically receive a notification once your Certifier role is active.


Still need help? Submit a ticket to the MiEHDWIS Help Desk or send an email to EGLE-DWEHD-CertifierTeam@Michigan.gov and someone from our team will get back with you.

If you need this information in an alternate format, please contact EGLE-MiEHDWIS@Michigan.gov.