How do I remove a Certifier from my water supply in MiEHDWIS?

Owned by Basaran, Kristen (EGLE)
Last updated: Oct 25, 2024 by Danielle Dill
3 min read

Does our water supply need to replace our Certifier who left? If the removal of a Certifier leaves the supply without any other Certifiers, you will need to request a certifier role or designate another water supply staff person or consultant to do so.

Although you do NOT need certifier status to prepare/upload documents, there does need to be at least one certifier role assigned for each supply, in order to certify (“approve”) documents and transition activities to EGLE for review/processing. Documents are not submitted to EGLE until certified and transitioned.

If your Certifier was an operator in charge or back-up operator for your supply, you may need to update the Operator Designation Form for Community Water Supply.

Water Supply Administrative Contact (Entity Administrator) Responsibility

The Administrative Contact (Entity Administrator) of the water supply is responsible for reporting changes to their supply’s MiEHDWIS Certifiers. Administrative Contacts (Entity Administrators) agree to this notification requirement when they sign the Certifier’s Certifier Agreement (CA), as below:

”I understand and agree that as the Entity Administrator, it is my responsibility to notify appropriate EGLE staff to promptly inactivate the applicant’s access to the entity’s MiEHDWIS account if their status as certifier for the entity ends.”

Certifier Removal via MiEHDWIS

If the Administrative Contact (Entity Administrator) of the water supply is also a Certifier, they may request the Certifier’s inactivation via MiEHDWIS.

  1. On the left main navigation bar under Dashboard, click Activity History.

  2. Using the Filter option, type in Certifier and either press enter or click on the Filter button.

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  3. Find the Certifier you wish to remove and click on the Activity ID hyperlink.

    image-20241025-153721.png

  4. Click the Request Inactivation button.

  5. On the Request Inactivation dialog box, click Request Inactivation.

  6. A Task has been created with a Form that needs to be completed. Click Start Form.

  7. Fill out all required information. The Comment section is optional but can be used to provide more information (i.e. Certifier is no longer employed with supply, etc). Once all information is filled out, click Complete.

  8. The activity will be assigned to the EGLE MiEHDWIS certifier team who will remove the Certifier from the supply and transition the activity to Inactive.

Certifier Removal via the MiEHDWIS Help Desk

If the Administrative Contact (Entity Administrator) of the water supply is NOT a Certifier, they will need to reach out to the MiEHDWIS Help Desk.

  • Option 1: Submit a ticket to the MiEHDWIS Help Desk.

    • Select Certifier Role Questions.

    • Fill out all required fields.

    • Include the name of the Certifier you wish to remove and a brief explanation for the removal (i.e. Certifier is no longer employed with supply, etc)

  • Option 2: Email the MiEHDWIS Help Desk at EGLE-MiEHDWIS@Michigan.gov.

    • Include the name of the Certifier you wish to remove and a brief explanation for the removal (i.e. Certifier is no longer employed with supply, etc)

Still need help? Submit a ticket to the MiEHDWIS Help Desk and someone from our team will get back with you.

If you need this information in an alternate format, please contact EGLE-MiEHDWIS@Michigan.gov.