Consumer Confidence Report (CCR)
New Process Beginning January 2026 for the 2025 Annual Reports.
CCR Deadline: July 1st of each year
CCR Certificate of Distribution Deadline: October 1st of each year
EGLE now creates and assigns the Consumer Confidence Report and Consumer Confidence Report Certificate of Distribution activities to the water supplies required to complete and submit these documents. These options are no longer available in the Create Activity Menu.
Locating the Consumer Confidence Report Activity
External user who are Certifiers will receive an activity assignment notification on 1/1. Notifications will be delivered via notification method preferences.
Users must be a contributor on the activity or entity level in order to see this activity.
There are multiple ways to find the activity that was created and assigned to your supply:
Option 1: Email Notification
Users with email notifications enabled will receive an email with a link to the activity.
Click the activity link in the email; if you are logged into MiEHDWIS, this will take you directly to the activity.
Option 2: System Notifications
In MiEHDWIS, click the user icon to expand a drop-down menu and then click on Notifications.
Click the activity link for the Consumer Confidence Report (CCR) activity.
Option 3: Dashboard
From the Dashboard, click Filter on the Open Activities card.
Enter Consumer Confidence Report (CCR) into the Activity Type field and click Filter.
This will filter the Open Activities card to show just the CCR type activities. Click an open activity to continue on to upload files to the activity
Option 4: Activity History
On your Activity History, use the Activity Type quick filter and look for Consumer Confidence Report.
Select the activity that needs your attention.
Completing the Consumer Confidence Report Activity
Review the Guidance on the upper right side of the Report Due status activity screen.
If needed visit the EGLE Consumer Confidence Report Rule website for guidance and templates.
If you have questions, contact the Consumer Confidence Report Analyst using the Messages card on the activity overview screen.
Click on the Recipient line, and select the Consumer Confidence Report Analyst.
Write your message in the Content section. When ready, select Send Message.
To upload the CCR file(s), scroll down to the Customer Attachments card.
Select Upload Attachment.
Select the file(s) to upload by browsing or dragging in the files.
Complete the File Upload details for each file:
File Name: Title the file with a name that accurately describes its content.
Example format: {Year} CCR {PWSID/Supply Name}
File description: Optional field for any necessary information about the file.
File Type: Select the File Type that fits the file you are uploading, Consumer Confidence Report or General Correspondence.
Consumer Confidence Report Certificate of Distribution files are not to be uploaded to this activity. These files should be uploaded to the CCR Certificate of Distribution activity, which is created for you upon creation of the report activity.
Visit the Consumer Confidence Report Certificate of Distribution page for additional details on locating, uploading, and submitting files on the Certificate of Distribution files.
Click Save.
Review your activity and make sure all your attachments are uploaded and accurate.
You can add or modify uploads before submitting by using the Upload Attachment, Edit and Delete options.
When ready to submit, click on Submit to EGLE.
Please note, only water supply Certifiers can submit to EGLE.
If you are not a Certifier but an entity or activity Contributor, you can upload files for the Certifier to review and submit to EGLE.
For Certifiers: Complete required information in the Submit to EGLE popup box and then click Submit to EGLE.
Check Submission Attestation checkbox.
Enter Security PIN that was sent via email.
Please check spam/junk folders if not received. If still having Security PIN issues, reach out to the MiEHDWIS Help Desk for assistance.
The same Security PIN may be used for other submissions until you log out of your current session.
For more information on submitting an activity, visit How do I submit my activity using the PIN?
Upon successful submission, the activity status will update to Submitted and a confirmation email will be sent to the Certifier.
Optional: Upon submission, the activity status will update to Submitted. No further action is required for the CCR activity, however, supplies may click Request Preliminary Review for the opportunity to have the CCR files reviewed for feedback ahead of June 1.
Remember: there are additional actions needed for the CCR Certificate of Distribution. Visit the Consumer Confidence Report Certificate of Distribution page for additional details on locating, uploading, and submitting files on the Certificate of Distribution files.
(Optional) Request a Preliminary Review
Requesting a Preliminary Review will notify EGLE staff to review your CCR.
Please note, this is optional.
Requests should be submitted before June 1st. It may take up to two weeks for feedback to be returned.
On the Submitted status activity, click Request Preliminary Review.
The status of the activity will change to Submitted/Preliminary Review Requested. No more action is required.
Check the Open Activities card on the dashboard for updates regarding the Preliminary Review.
If no issues are found, the report will be accepted as final.
If action needs to be taken, the activity status will be More Information Needed.
More Information Needed
EGLE staff may have questions or need more information after reviewing your supplies Consumer Confidence Report.
The activity status and resolution will change to More Information Needed or More Information Needed/Preliminary Review Requested, depending on if a Preliminary Review was originally requested.
EGLE will explain what information is missing, need corrected, or clarified using the Tasks and Messages areas of the activity.
Review EGLEs request and respond.
If a revised report is needed, scroll down to Customer Attachments and click Upload Attachment.
Select the new CCR file(s) to upload.
Complete the information on the card:
File Name: Please title the file with a name that accurately describes the file being submitted.
File Description: Optional field to include any necessary information about the file.
File Type: Please select the File Type that best suits the file you are uploading.
Click Save.
Archive the old CCR, by selecting the Archive icon.
Then select the applicable Archive Reason and click Archive.
For information on how to archive documents please visit How do I delete, edit or archive incorrect files?
Review the Customer Attachments.
Archived files are hidden from view. To restore an archived file, please contact EGLE.
Once EGLEs request for more information is addressed, check off any open Tasks and click Resubmit.
Complete the Resubmit popup box requirements, Submission Attestation and Security PIN.
The activity status will update to EGLE Review upon submission to EGLE.
Still need help? Submit a ticket to the MiEHDWIS Help Desk and someone from our team will get back with you.
If you need this information in an alternate format, please contact EGLE-MiEHDWIS@Michigan.gov.