How do I submit a Closing Order, or Complaint Inspection for a Swimming Pool Establishment?

  1. On the Dashboard, Click Create Activity in left-hand menu.

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    LHD worker Dashboard
  2. Select Create Activity

  3. Select Entity Type - Swimming Pool Establishment

  4. Select Activity Type - Swimming Pool Closing Order or Swimming Pool Complaint Inspection

  5. Enter swimming pool name or ID under Entity. Select correct pool from dropdown.

  6. Select Create.

Helpful Tip: When selecting Entity by typing in Swimming Pool name, double check to make sure the correct Entity is selected, i.e. “Baymont” will return a list of 30 different possible matches. Confirm the address and county of the establishment. The Address and county will be listed in the third line under the Entity.

  1. A new screen will appear. Scroll down to see the Customer Attachments card.

  2. Select Upload Attachment button, select either a file from your computer, or if you are on a tablet or phone, take a picture of the document, using your device’s camera.

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    Options for uploading files.
  3. Name the File.

Helpful Tip: Change the File Name to a name that identifies the document. For example, “Baymont Inn July 2024 complaint” or “Closing Orders SP-1019-01”

  1. Select Inspection Report under File Type

  2. Select Save

  3. The activity Screen will reappear, scroll to the top and select Submit

Please note: Do NOT select Submit A Swimming Pool File activity. This is the wrong Activity Type and will slow down processing.