How do I forward messages to a workgroup?

On an Activity Overview page, there will be a tab along the top, after the Details tab, called Portal Collaboration.

Click on the Portal Collaboration tab.

This new page, Portal Collaboration is a replica of what external users see when using MiEHDWIS.

Navigate down the page to the Messages widget.

The send is listed first, with the time stamp of when the message was sent. The Recipient is listed below, followed by the message.

Next to an individual message, will be two icons. A trash can for delete message, and an arrow. To forward a message, select the Arrow Icon

A pop-up window will appear, which will set who the message should be forwarded too.

Clicking on the Forward to Recipient line will give you a drop-down menu of every DWEHD employee in MiEHDWIS.

To narrow down your recipient list, click on the Filter Recipient by Workgroup line. This creates a drop-down menu of all of the workgroups. Select your workgroup.

After selecting the workgroup, the drop-down menu from Forward to Recipient will be limited to only those workgroup members.

Select your Recipient and select Forward.

After selecting Forward, the Portal Collaboration tab will appear, with the forwarded message appearing as the last message in the Messages Widget.