MiLogin is the state of Michigan Identity Management solution that allows users the ability to access many state services and systems online, across multiple departments, using a single user ID and password. To access MiEHDWIS, you must have a MiLogin for Business account.

MiEHDWIS requires a MiLogin for Business account. If you already have a MiLogin for Business account, you may request access to MiEHDWIS using that same account. 

If you have a MiLogin for Citizens account, you must sign up for a MiLogin for Business account.

Yes, one MiLogin account can gain access to several EGLE and State of Michigan applications, including MiEHDWIS and RIDE.

All individuals that will be using MiEHDWIS are required to have their own login credentials.

There is a Help link at both the top and the bottom of the MiLogin page. You must contact the MiLogin help desk for assistance. You may call their Help Desk at 1-800-968-2644 or 517-241-9700, Monday-Friday 8:00 AM - 4:30 PM.

Do not request a MiLogin account if you already have one. You can add MiEHDWIS to an existing MiLogin account.

Regulatory staff at the state of Michigan (SOM) and local health department (LHD); campground owners, septage haulers, septage waste receiving facilities, public swimming pool owners, and community water supply owners and operators should access MiEHDWIS with a user account.

You must have a MiLogin for Business account to create a MiEHDWIS account.

After signing up for a MiLogin account, users will be able to request access to MiEHDWIS. For detailed instructions, please follow the MiEHDWIS account request instructions.

You will receive an email within 1-3 working days. If you do not hear back within that time, please submit an issue to the MiEHDWIS Help Desk.

1. From MiLogin, click on the Request Access tab.

2. Then, from the Select Agency dropdown, select Michigan Environment, Great Lakes, and Energy (EGLE). If you have not already requested access to MiEHDWIS, Michigan Environmental Health and Drinking Water Information System (MiEHDWIS) will appear in the list of EGLE applications available.

3. Click on MiEHDWIS and read and agree to the terms and conditions.

4. At this point, you should receive a Success message and return to your MiLogin home screen.

5. MiEHDWIS should appear under your list of available applications. If it does not appear, please log out of MiLogin and log back in.

6. Once MiEHDWIS appears in your application list, click on MiEHDWIS. You will then be taken to the MiEHDWIS welcome screen.

7. You will be asked to provide additional information, then click Request Access.

Yes, it is up to the water supply to determine who and how many Certifiers are needed.

Yes. Certifiers must be signed and approved by a MiEHDWIS System Administrator in order to certify upload documents, permits, etc. As a water supply, you may wish to have individuals that upload documents prior to certification by the Certifier.

Please view the detailed instructions on the Certifier Agreement process.

Reference the guide for construction permits. The most frequently asked questions and important information is listed there.

Yes, you will receive an email when and/or if additional information is needed.

After you submit a document, your submission will appear in your list of My Work. If you have further questions, reach out to your EGLE Program Area contact.

Yes, you can work on another activity while still in progress with others. The list of all your activities and submittals is located on your My Work page.

Certifiers will now be able to electronically sign and certify their electronic document submissions using a session-based Personal Identification Number (PIN), similar to other multifactor authentication technologies we use when logging into our bank accounts or when completing taxes.

After uploading documents and before final submission to EGLE, you will be prompted to check a box, acknowledging that the information being submitted is true and accurate, and you’ll need to enter a PIN before you can select the final “Submit to EGLE” button.

Upon submission, a Copy of Record (CoR) is created. A CoR is a snapshot of the documentation sent to EGLE, which includes copies of the original submitted files and a cover sheet containing transaction history associated with the submission (i.e. account information, date and time stamps, confirmation of PIN usage and checkbox verification).

EGLE is working towards being compliant with EPA’s electronic reporting rule (CROMERR). PINs assist with making MiEHDWIS CROMERR compliant. A 4-digit PIN is sent via email/text message. The PIN functions as an electronic signature and provides an additional layer of security, further validating the user’s identity beyond the user’s username and password.

CROMERR is an EPA rule, responsible for setting standards for electronic report receiving systems to ensure submitters (or certifiers) have valid and active accounts (i.e., have been identity-proofed), have authorized the use of a digital signature in place of their wet signature, have been authorized to submit electronic reports for their respective regulated entities they support, and who have agreed to maintain the integrity and security of their accounts and signing devices. For more info on CROMERR, visit http://epa.gov/cromerr.

A Copy of Record is a true and correct copy of an electronic document received by MiEHDWIS. A CoR includes all electronic signatures contained in or associated with the document, the date and time of receipt, and any other information used to record the meaning and receipt of the document.

Yes, you can have the PIN delivered to you via email or text message. You can set your Notification Alert Method preferences from your User Profile in MiEHDWIS.

You can reuse the same PIN within a single session. Logging out of the system resets the session and a new PIN will be required when you log back in and submit documentation.

Login into MiEHDWIS and check your User Profile to verify or edit your alert preferences and to ensure your alert method is set correctly. Additionally, it is recommended to check your email’s Junk/Spam folder.

Reference the PIN quick guide or reach out to the Help Desk. If you would like to see a demo of these new functions, please go to MiEHDWIS New User Training - Registration to register for one of the upcoming trainings.

An Activity is the catchall term for individual work items or submissions in MiEHDWIS. One Activity can be modified by multiple Contributors and include multiple files. Files should all share a common theme or purpose. There will be several Activity Types a Contributor can choose from when creating an Activity. The selected Activity Type will define what its purpose is and how it is processed. Monthly Operation Reports, Chemical Monitoring Results, and Construction Permit are all examples of an Activity Type.

An Activity may be referred to by its Activity Number or Activity Name. The Activity Number is a unique combination that will always be associated with only that Activity. The name is entered by the user and should be unique and descriptive. However, the name can be edited or may overlap with other activities. EGLE will commonly refer to an Activity by its Activity Number.

A Contributor is someone involved with an Activity. There are several Contributor Types which represent different permissions or roles in the Activity. Contributor Types available to external users include a Certifier, Contributor, or Activity Creator. EGLE staff may be identified as a Reviewer or Issuer.

The Activity Status tracks where in the process an Activity is – anywhere from Draft to Accepted or Approved. An Activity may have a variety of Activity Statuses available depending on the Activity Type. The Activity Status will show up in the table on the Customer Portal Overview page and on the Activity page next to the Activity Number and Name and in the window at the top of the page.

The Customer Portal allows the external user to access existing Activities through the Overview page or create a new Activity through the Create Activity page. An existing Activity is accessed by clicking on the Reference Number on the Overview page. The page you see when you open an Activity has several sections that all give you information about that Activity.

The top section provides the status which will give you information about the progress on the Activity, possibly a brief message describing what step it is on, and sometimes an action button if the step requires you to do anything.

The Tasks section will list any actions that need to be completed or have been completed on the Activity. Individual tasks will be assigned to the appropriate Contributor.
The Messages section is where you can send and receive communication with EGLE staff through MiEHDWIS.

The Attachments section will show any files that have been uploaded to the Activity and includes an upload button should you wish to add files. Certain Activity Status may not allow for additional documents to be uploaded.

The Timeline section provides timestamps for changes to the Activity Status, such as In Review or Accepted.

If you are receiving a 403 error, please follow the below steps:

1. Refresh your browser.

2. Logout and log back in.

3. Clear your cookies.

If the above steps do not solve the issue, please submit an issue to the MiEHDWIS Help Desk. Please provide the following when submitting your ticket:

1. User ID.

2. Internet browser.

3. Your IPv4 address. You can obtain this by going to What is my IP?

After 15 minutes of inactivity, users may be logged out of MiEHDWIS. Any unsaved work may be lost.

Yes. Chrome, Firefox, and Edge are the recommended browsers. Internet Explorer is not recommended, and the system will not perform to its full capabilities.

If you are having difficulties using MiEHDWIS or receive an error message, please submit an issue to the MiEHDWIS Help Desk.

Yes, please send submit an issue to the MiEHDWIS Help Desk. Someone will get back to you within 1-5 working days.