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  • How do I forward messages to a workgroup?EGLE staff can now forward MiEHDWIS messages sent from external users to other staff members in a workgroup. No more losing messages from external users when passing information between team members.

  • How Do I Bulk File Download? - Now you can bulk download a set of files instead of downloading them individually.

  • Compliance Schedules - Coming Soon! - Compliance Schedules will be coming into MiEHDWIS soon, so think this KBA is more informational about what is to come. We will be updating this KBA when the first compliance schedule is live.

  • Septage Hauler Business License Renewal Process - With Release 17 came the Septage Hauler business License renewal process. This KBA is for both Septage field staff and the Septage Program administrator, walking thought all the required steps needed for the renewal process.

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  • Septage Hauler Business License renewal process - Matt Rockhold and the Septage Field staff have a new licenses renewal process, allowing external users to complete their renewals via MiEHDWIS or via mail.

  • Environmental Health Inspection workflows - The 2025 EH inspection workflows are live! This year the workflows are cleaner, easier for internal and external people to used use and review. An added bonus is “Issue Licenses” notification for approved inspection. These workflows will be used for the 2025 year and revisited in October for potential improvements.

  • Enforcement Unit CWS workflow live - The Enforcement unit is officially in MiEHDWIS, and we are happy to have them. The first workflow for EU is in community water supplies.

  • Enabled Automatic Document generation - This configuration change is going to save you several clicks when accessing permit and licenses generated documents. Instead of going to the generated documents folder, clicking the generate button, and selecting what you want generated. Now when you access the drawer, the files you need with will automatically be there.

  • Filter table grids - This might not sound exciting, but if you are someone who works with Bacteriological Sampling forms, Lead and Copper Sample Plan forms or DDBP Sampling plan forms, you now have the ability to filter the table grids within a form, making finding the information you need faster.

  • Messaging Forwarding- Internal users can now forward external user messages to different users in a workgroup. For example, if you are a district analyst and you got a message that should be seen by a district engineer, you can now forward that message directly to the user in that workgroup.

  • Updated Attachment Help Text (CWS Workflows) - A simple but mighty change that will affect external users. Users are now getting the message “File Uploads are not allowed, message EGLE” on steps in CWS workflows when users are no longer able to attach documents. This will help clarify steps moving forward for external users.

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  • External User Confluence - Is an external user asking you questions that you can’t answer? Do you ever wonder what external users are told about a process? Then head to the external user Confluence page. This page has help article and videos specifically for external users of MiEHDWIS. This site is updated frequently, with new KBAs, instructional videos and updated materials.

  • How to submit a “Request a Change” Ticket?: If there is something that you think would improve your daily use of MiEHDWIS then consider submitting a “Request Request a Change” Change ticket. Once a Request a change Change Ticket comes in, it is reviewed by the Gov Board liaisons. Some small changes do not require Gov Board approval, while other others will need to be reviewed to for scope of impact in other program areas.

  • What is the process for requesting new training materials?: If you notice that a training material is missing, A KBA needs to be updated, or you would like to request a team or small group training session, please feel free to submit “Request Training Materials” ticket with the Internal Help Desk.
    Please let us know what you need, your name, when you need it by, the type of materials needed, the audience for the materials and a description of what is needed.
    Someone will reach out to your shortly after you’ve submitted your ticket.

  • Who are the SMEs? - This KBA is a refresher list of who is currently an SME (subject matter Expert).

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