After navigating to an activity, you will see a card labeled Messages. From here, you will see a field labeled Recipient. This lets you select who to send your message to. You will be required to select from the dropdown list whom you would like to receive the message. This dropdown will populate with the users who cover that entity based on which program area you are working in or workgroup. Internal users who have already responded to messages on that activity will also be populated in the drop-down list for selection.
After selecting a Recipient and typing out your message, click Send Message.
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