Timer Overview

1. When viewing a Construction Permit as an internal user:

   1. Timer information can be found on the Workflow card, under the current assignee.

   2. An icon is displayed to quickly identify timer status.

      1. Clock = Not Started

      2. Play = Started

      3. Pause = Paused

      4. Stop = Stopped

      5. Hover over the ICON to display the current status of the timer (Not Started, Paused, Stopped, or Days Elapsed (If timer is active)

   3. The Days Left field displays the status of the timer.

      1. Timer Not Started:  field displays "Not Started"

      2. Timer Started/Paused:  field displays days remaining on timer

      3. Timer Stopped: field displays total number of days that it was in PLAY (e.g. 9 days elapsed).

If Overdue, The Days Left field will indicate how many days have elapsed since the deadline.  Hovering over the icon displays total number of days elapsed.

Timer Examples

Not Started

Open

The bottom left corner the Clock Icon indicates the timer hasn’t started.

Active

Open

The timer is active; the days left appear next to the play icon.

Paused

Open

The timer is paused; the days left appear next to the pause icon.

Stopped

Open

The timer is stopped; Days elapsed appears next to the stop icon.

Overdue

Open

The timer is overdue, the icon/text turns red and displays the number of days overdue. Hovering over the icon will display the total number of days elapsed.

Searching by Timer End Date

To search for activities based on the 14-day Timer Deadline

1. Navigate to Activities.

2. Select Activity Type: is Community Water Supply - Construction Permit

3. Click a search field dropdown and select Timer End. Apply an operator to identify a time span you’d like to search

   1. (e.g. Timer End Is within the Previous 30 days will show you the timers that have expired in the last month)

   2. (e.g. Timer End Is within the next 30 days will show you the timers that will expire in the next month)

   3. (e.g. Timer End Is in Range From Today By Start of Range: -50 days, End of Range: 1 days will show you timers that are overdue & soon to be overdue)

4. Add Activity Status: Is Not - Active, Closed to remove completed activities.

5. Click search

Open

Example of an Activity Search for Construction Permits with timers expired in the last 30 days.

Open

Example of an activity search for Construction Permits that are overdue or soon to be overdue.

To add a search to your dashboard

1. After performing your search, click Save Search.

2. Name the search something relevant.

3. Navigate to the Dashboard.

4. Select the gear icon at the top right.

5. Click Edit Dashboard.

6. Choose to display either the count of activities (Add search to Count Area) or list each activity (Add search to List Area)

7. Click Save.