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  1. Click on Create Activity.

  2. From the dropdown, select the Entity Type of Swimming Pool Establishment.

  3. Select the Submit a Swimming Pool File.

  4. Type in the Entity Name or Entity ID to ensure that the file is connected to the correct Entity upon submission. Confirm that the Entity Name matches the Entity ID.

  5. Click Create.

  6. At this point, you will be taken to the Activity page and are assigned a unique Activity ID (ACT-XXXX).

  7. On this page, you may click Upload Attachment to upload files to Customer Attachments, use the Send Message tool to send a message to the appropriate DWEHD staff member, view the Status and Timeline, as well as complete any Tasks, if applicable.

  8. To upload the payment receipt, Application, and one (1) copy of digital plans, click Upload Attachment in the Customer Attachments section.

Scroll down the page to Customer Attachments card and click the Upload Attachment button.

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  1. Select the files to upload.

  2. Complete the information on the File Upload card and Save

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Helpful Tip: Try to be as accurate as possible with the File Name section of the File Upload card. For example, “2024_Reciept_Construction”

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