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titleWhy didn’t the external user get an email or text?

Have the user login into MiEHDWIS and check their User Profile to verify or edit their alert preferences to ensure the alert method is set correctly. Additionally, it is recommended to check their email’s Junk/Spam folder.

Workflows

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titleWhen How can an External User withdraw an activity be withdrawn?

While the activity is in the pre-submitted state (prior to submission to EGLE), there is a button for external contributors to withdraw the activity. Once an activity passes the submit to EGLE step, the ability to withdraw the activity using the button is no longer available. If an external user wishes to withdraw the activity after submission to EGLE, they should request that EGLE withdraw it on their behalf. There is an option to close or reject the activity (by EGLE) on many workflows and selecting the end resolution of "Withdrawn by Applicant" should be used.